Job Description
In this role you will:
- Establish the strategic direction and vision for Agent Studio product features.
- Make informed decisions about product roadmaps based on market trends, customer needs, and competitive landscape.
- Collaborate with stakeholders to identify and prioritize feature enhancements.
You will also:
- Define and track product KPIs to measure success, including adoption, activation, retention, NPS/CSAT, support ticket reduction, and business impact metrics.
- Monitor user feedback and competitive analysis to drive continuous improvement.
- Influence cross-functional teams to align execution with product strategy.
About HighLevel
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.