Bilingual Customer Success Lead

Empower underserved families to take the most transformative step of their life to access care. You’ll be working with real families with real human problems. Own and drive the family empowerment function by managing the family training pipeline, pushing families to reach their maximum potential and to obtain best-in-class clinical training to best care for others. Uplift our families by guiding them through the healthcare and training maze; be their biggest cheerleader during the highest highs and lowest lows. Partner with technology, clinical, and product teams to further the mission. Build a thriving community by helping coordinate meet-ups, introducing families to each other, and organizing events.