Senior Systems Support Engineer

Job Responsibilities:

• You will use incident management processes and tools to generate reports and take corrective actions.
• You will understand complex application systems and debug business-impacting issues.
• You will follow standards and best practices to bring operational efficiencies and stability.

Technical Skills:

• You have experience with programming languages like Node and React, and cloud platforms such as AWS, Azure, or GCP.
• You are skilled in scripting languages like Python or Powershell, and containerization tools like Docker.
• You have experience with CI/CD tools like Jenkins and Azure pipelines, and monitoring tools like DataDog or Prometheus.

Professional Skills:

• You enjoy influencing others and advocating for technical excellence while being open to change.
• You have strong communication skills and a presence in the external tech community.
• You can guide and mentor junior-level consultants and are resilient in ambiguous situations.

What We Offer:

• A supportive, inclusive community with a focus on continuous learning and growth.
• Interactive tools, development programs, and teammates who help you be your best.
• The autonomy to shape your career path within a culture of cultivation.