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Instructional Design Lead – Contact Center Curriculum Development
LMI
US
Instructional Design
Curriculum Development
Learning Management Systems
Role Responsibilities:
- Collaborate with internal subject matter experts (SMEs) and key stakeholders to design and deliver effective blended learning programs that align with business goals.
- Apply principles of andragogy and evidence-based instructional design to create engaging, learner-centric experiences for adult professionals.
- Design and curate blended learning solutions using a mix of learning formats.
What We Offer:
- A dynamic and supportive team environment focused on innovation in learning.
- Meaningful involvement in training initiatives with global impact.
- Access to cutting-edge e-learning tools and approaches.
Qualifications:
- Has a background in instructional design and AI implementation.
- Understands the capabilities and limitations of LLMs like GPT-4.
- Can prototype and configure custom GPTs and similar AI tools for learning solutions.
Infuse
INFUSE is a demand generation company providing solutions to B2B organizations. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list and has received over 60 other industry awards.