Collections Specialist

Analyze customer data to determine collectability of account balances, focusing on maximizing on-time payments. The role involves regular communication with customers to address payment issues and collect outstanding receivables. Responsibilities include following up with past due accounts, managing relationships with third-party collection agencies, and providing collections-related data analysis to forecast churn levels. This position also assists in month-end processes by providing input to the accounting team, conducting ad hoc financial and operational analysis, and supporting other accounting/finance projects as needed.