Analyze customer data to determine collectability of account balances. Communicate regularly with customers to facilitate on-time payment. Follow up with past due customers to collect outstanding accounts receivable. Communicate clearly and effectively with other departments the results of collections efforts. Assist in managing relationship and communication with third-party collections agencies as necessary. Assist in collections-related data analysis and forecast churn levels related to delinquent billing. Assist in month-end process by giving input to other members of the accounting team. Conduct ad hoc financial/operational analysis as required. Assist with other accounting/finance projects as necessary.