Source Job

US Unlimited PTO

  • Assist Customer Success team in developing and executing strategic account plans to enhance customer engagement and retention.
  • Gradually assume more direct customer responsibilities, including meeting ownership, follow-ups, query handling, and training on new features.
  • Support all phases of the post-sales customer lifecycle, including onboarding, renewals, and ongoing account management.

Account Management Strategic Planning Customer Engagement SaaS

7 jobs similar to Customer Success Associate

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US

  • Design and implement frontend application features using React Native.
  • Build and maintain automated tests and CI/CD pipelines.
  • Troubleshoot issues across mobile and TV platforms.

Lifeway is dedicated to making disciples of Jesus Christ through creation, storytelling, and problem-solving. They foster a strong Work from Anywhere culture with autonomy and flexibility, emphasizing mission and values.

$50,000–$57,408/yr
US 4w PTO 6w maternity

  • Recruit, support, and activate a growing, diverse, skilled, informed, and value-aligned set of youth grassroots leaders in Kentucky.
  • Support KFTC members and allies to advance a visionary, anti-racist, anti-colonial policy agenda.
  • Support the implementation of organizing campaigns and strategies among youth in Kentucky.

Kentuckians For The Commonwealth (KFTC) is a grassroots organization with thousands of members and a dozen chapters across Kentucky organizing for racial, social, healing, and economic justice, a healthy environment, and an honest democracy. They believe in the power of community organizing - people working together to achieve common goals.

$120,000–$140,000/yr
US

  • Implement new features, improve user experiences, and fix bugs in a mature SaaS application.
  • Review PRs to educate others of best practices, pair program with people who are stuck on a problem, ensure the team is following agreed upon standards.
  • Work closely with the Implementations Team to turn customer needs/pain points into actionable work with technical designs.

Versapay turns accounts receivable (AR) into a competitive advantage. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.

Global

  • Administer, monitor, and support SQL Server databases on Azure (SQL DB, Managed Instance, SQL on VMs).
  • Tune SQL queries, improve indexing and analyze wait stats, leveraging Redgate, new relic and related tools.
  • Automate operational tasks using PowerShell, T-SQL, and other scripting tools; contribute to DevOps pipelines.

Ivanti's mission is to elevate human potential by managing, protecting, and automating technology for continuous innovation. They have diverse and inclusive hiring practices, with teams in 23+ countries, to deliver world-class solutions.

US

  • Responsible for Supply Chain function across Kyverna's portfolio of products.
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Kyverna is focused on developing cell therapies for autoimmune diseases. The company is growing and values collaboration and innovation.

US

  • Study design and execution: Design and run clinical validation studies correlating AI-derived metrics with surgical outcomes.
  • Scoring methodology: Develop and refine composite scoring algorithms that summarize multi-dimensional surgical performance into interpretable scores.
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The Surgical Data Science Center develops AI-powered tools that analyze surgical video to improve surgical techniques. It is a nonprofit organization bringing together surgeons, scientists, and engineers to turn surgical videos into searchable, data-rich tools.

US

  • Support IRB submission processes, conduct literature reviews, and draft informed consent forms and regulatory documents.
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Noho Labs operates at the intersection of performance, longevity, and personalized medicine by providing clinician-led education and safety-first therapies. It is an early-stage company building a modern longevity and performance platform through partnerships with a physician-led telehealth practice.