Director, Program Management
Benefits
3w PTO
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Strategic Leadership & Account Ownership:
- Lead the end-to-end delivery strategy for all TrainAI programs supporting the strategic client.
- Serve as the executive delivery owner, setting long-term direction and ensuring alignment with the client’s priorities.
Executive Client Management:
- Act as the senior point of contact for the client’s program, product, engineering, procurement, and quality teams.
- Lead QBRs, strategic planning discussions, and executive-level communications.
Program & Operational Excellence:
- Ensure delivery KPIs, SLAs, quality targets, and performance metrics are consistently achieved.
- Implement governance frameworks, dashboards, and delivery controls that meet the strategic client’s standards.
RWS
RWS unlocks global understanding by growing the value of ideas, data, and content. They value every language and culture, celebrating difference, inclusivity, and diversity to make them strong.