Patient Access Specialist, Part-time, Days

This position reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere and Responds to questions and concerns. Maintains patient confidentiality per HIPAA regulations. Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine; exceeds all consumer requests and alerts management of issues or concerns that require escalation. This role also manages work schedules efficiently, completing tasks and assignments on time.