Order Operations Associate

Spring Health 🌿❤️🧠

Salary range

$66,500–$82,100/year

Benefits

13w maternity 11w paternity

Job Description

As the Associate, Order Operations, reporting to the Senior Manager, Order Operations, you will play a critical role in ensuring the accuracy and completeness of our customer order processing workflows. This role is essential to driving operational efficiency and throughput in the order lifecycle across New Business, Upsell, and Renewal contracts. You will review and process opportunities in Salesforce, validate billing data, and help maintain rate card integrity to support accurate invoicing and revenue recognition. This position requires attention to detail, a commitment to consistency and compliance, and strong collaboration with cross-functional teams including Sales, Finance, Legal, and Customer Success.

About Spring Health

Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

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