Tour Coordinator

We are looking for detail-oriented, highly organized, and customer-obsessed Tour Coordinators to join our Tour Ops team. This role is responsible for scheduling and managing home tours across assigned markets, ensuring a seamless experience for potential residents and internal tour hosts. You will handle a variety of tour types — including Open Home, Private, and Occupied Tours — and coordinate inspection coverage in partnership with 1099 contractors and third-party vendors. You will own and manage all tours and inspections scheduling operations in designated U.S. markets, monitor new listings and ensure Open Home tours are scheduled within 2 days of publication. You will also coordinate multiple types of tours while aligning with peak time windows and lead preferences. You will capture and manage potential resident attendance and interest data from each tour and ensure accurate and timely tour follow-ups by triggering internal support tickets.