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About the Role:
- Own benefits scheme setup, renewals, and policy events from start to finish.
- Manage insurer relationships and ensure accurate outcomes for real people.
What We're Looking For:
- You investigate thoroughly and resolve cases without passing them on.
- You communicate clearly, even when delivering bad news, without hiding behind process language.
Where You'll Work:
- Remote-first with hub locations in Dublin and London.
- Part of a small, growing team in a regulated multi-country business.
Why Join Us:
- We're building a pool of exceptional people for current and future roles.
- You'll own problems end-to-end and close gaps rather than waiting for remit.
Kota
Kota is a regulated, multi-country business that provides operations and benefits services. The company has around 100 employees in a growing, owner-driven culture.