Job Description
Operations Specialists are responsible for placing the right teachers in the right classrooms, ensuring 100% of classrooms and students have a strong teacher for the day. They utilize an absence management system to monitor assignments and fill same day and advanced requests, maximizing Guest Teacher turnout. No two days are the same, requiring effective prioritization and quick adaptation to changing school needs, with attention to detail being key.
They act as the main liaison between schools, Guest Teachers, and Kokua, communicating professionally and warmly while remaining calm under pressure. Building relationships with Guest Teachers is crucial to promote tenure and assignment fulfillment, and they provide classroom support using their educational background.
They must feel comfortable using data to think strategically about daily tasks and planning, utilizing Excel and Google Sheets to analyze and improve processes and performance. Alignment across teams is essential, working closely with Regional and Talent Teams to match talent to the right classrooms. An ideal candidate would have 1-2 years experience teaching or otherwise working closely with children
About Kokua
Kokua brings together a growing network of passionate guest educators who are dedicated to leveraging time with students, servicing nearly 800 schools.