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Responsibilities:
- Work with product feature teams to ensure monitoring and high availability.
- Assist responders with incidents, diagnose issues, and perform root cause analysis.
- Automate repetitive tasks using scripting languages and maintain documentation.
Qualifications:
- 3+ years of production support experience with programming fundamentals.
- Proficiency in Datadog, PagerDuty, and scripting languages like Python or Bash.
- Strong incident management, troubleshooting, and communication skills.
About Bloom Credit:
- Bloom Credit is a B2B consumer-focused developer-friendly financial platform.
- They are a startup with a mission-driven team and a builder's mindset.
- This role is the first dedicated production support engineering position.
Bloom Credit
Bloom Credit is a B2B consumer-focused, developer-friendly financial service platform. They are a startup with a mission-driven team and a builder's mindset.