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  • Own the incident response lifecycle and production support tools for a B2B financial platform.
  • Automate repetitive support tasks using scripting languages like Python and Bash.
  • Collaborate with cross-functional teams to ensure high availability and performance of production systems.

Python Bash Datadog Incident Management

20 jobs similar to Senior Production Support Engineer

Jobs ranked by similarity.

Global

  • Partner with research leads to define clear research programs, priorities, hypotheses, milestones, and expected outcomes
  • Operationalize and steward our Research Portfolio & ROI Framework
  • Establish stage-appropriate evidence plans, KPIs, and leading and lagging indicators for research projects

FirstPrinciples is building AI to accelerate scientific discovery. They are a fast-growing, remote-first team of builders, researchers, engineers, and thinkers working across Canada, the US, the UK, and expanding globally.

Global 4w PTO

  • Lead and grow the Product Design team through hiring, mentorship, and performance reviews.
  • Drive the end-to-end design process from discovery to polished, dev-ready solutions.
  • Collaborate with cross-functional teams to ensure high-quality UX/UI standards across products.

Trading Space is a digital goods marketplace focused on gaming skins and items. The company fosters a remote-first culture with support for professional development and a strong sense of social responsibility.

$100,000–$115,000/yr
US Unlimited PTO

  • Provide day-to-day account oversight and quality control across a portfolio of paid social accounts, ensuring strategy and execution meet standards.
  • Coach and guide junior team members on platform execution, campaign strategy, testing, reporting, and client communication.
  • Manage a small book of enterprise-level clients directly, serving as a senior strategic partner and staying close to the evolving paid social landscape.

Wpromote is a digital marketing agency that helps clients drive full-funnel outcomes through integrated paid media strategies. It has been recognized as a Best Place to Work by Ad Age and Glassdoor, and Adweek’s Fastest Growing Digital Agency, fostering a remote-first culture with a focus on inclusion and work-life balance.

India 7w PTO

  • Design, build, and productionize ML models for ETA prediction using regression, classification, and time-series forecasting.
  • Develop NLP/LLM-based extraction pipelines for message-based status updates, including text extraction and entity recognition.
  • Own models end-to-end from data pipeline to deployment and monitoring, turning noisy logistics data into scalable solutions.

FourKites is the leader in AI-driven supply chain transformation, providing real-time visibility and an Intelligent Control Tower that breaks down enterprise silos. The company processes over 3.2 million supply chain events daily, serving 1,600-plus global brands, and fosters a collaborative culture with a focus on diversity and inclusion.

$175,000–$215,000/yr
US Unlimited PTO 8w maternity 8w paternity

  • Drive strategic insight and operational rigor across the Commercial organization while building and scaling the Value Consulting function.
  • Own core GTM and RevOps strategy, lead cross-functional initiatives, and create methodology and playbooks for value-selling.
  • Engage on strategic deals, renewals, and EBRs with data-backed value cases, and train AEs and CSMs on value-selling tools.

AcuityMD is a software and data platform that accelerates access to medical technologies by helping MedTech companies understand product usage and identify opportunities. Backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health, it is a high-growth, remote-first company with a focus on collaboration and inclusion.

US

  • Drive PAR's brand at tradeshows and conferences through strategic event marketing.
  • Lead execution of 50+ events annually, from planning to post-event analysis.
  • Collaborate with Sales, Product Marketing, and other teams to maximize event ROI.

PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions to over 100,000 restaurants in more than 110 countries. They are a public company with a 'Better Together' culture, focusing on unified customer experiences.

$148,900–$260,600/yr
Unlimited PTO

  • Consult with customers to configure ServiceNow CRM and Industry Workflow products, driving adoption and business outcomes.
  • Educate and guide customers on leveraging the ServiceNow platform through workshops, proof of concepts, and knowledge transfers.
  • Perform hands-on development using technologies like Flow Designer, REST, JavaScript, and AI capabilities such as Virtual Agent and Generative AI.

ServiceNow is a global market leader providing an AI-enhanced cloud platform that connects people, systems, and processes to help organizations work smarter and faster. The company serves over 8,100 customers, including 85% of the Fortune 500, and fosters a culture of innovation and collaboration.

El Salvador

  • Serve as a key analytical engine connecting raw workforce data with executive decision-making, building dynamic reporting models and dashboards.
  • Partner cross-functionally with business units to execute compensation benchmarking, analyze P&L variances, and drive strategic insights.
  • Operate in a flat, multicultural, collaborative environment where continuous learning and direct communication are celebrated.

ServiceRocket is a global tech-enabled services company that accelerates growth for clients through reliable partnerships. With over 20 years of experience and a 4.7 Glassdoor rating, the company fosters a diverse, inclusive, and collaborative culture.

Ohio

  • Act as point-of-contact to help individuals live in their home or community, linking them to services and resources.
  • Identify barriers to healthcare compliance and create solutions to empower individuals in managing their health.
  • Communicate and collaborate with the individual's healthcare team, including facility social workers and waiver case managers.

CareStar is a leader in long-term care case management and population health, founded in 1988 in Cincinnati, Ohio. They serve individuals across Ohio with a mission to improve communities by improving lives, and their team values expertise, growth, and making a real difference.

Europe 7w PTO

  • Audit and analyze functional needs by planning and leading meetings with accounting firms.
  • Manage migration projects end-to-end, ensuring clear documentation and cross-team collaboration.
  • Prepare and configure Pennylane for existing business processes, conduct tests, and support post-migration.

Pennylane is a French fintech that builds an all-in-one platform uniting accounting firms and business leaders to streamline financial management. With 1,000 employees across 25 countries and a 4.9/5 Glassdoor rating, they offer a flexible remote culture and are backed by Sequoia Capital.

Brazil LATAM

  • Assist with CRM and marketing automation workflows for sales, marketing, and business operations.
  • Support setup, testing, monitoring, and refinement of automated campaigns for lead nurturing and engagement.
  • Collaborate across teams to optimize integrations, troubleshoot issues, and improve reporting.

$90,000–$105,000/yr
US Canada Unlimited PTO

  • Own day-to-day Salesforce administration including user management, permissions, and automation flows.
  • Partner with stakeholders to design scalable CRM solutions and maintain system governance.
  • Manage GTM tech stack integrations, data quality, and AI strategy within Salesforce platforms.

Voltus is a mission-driven clean energy company that optimizes energy resources through technology. It is a remote and virtual company distributed across US, Canada, and abroad, focused on sustainability and innovation.

$102,500–$102,500/yr
US Unlimited PTO

  • Own GRC workstreams from initial request through evidence collection, testing, and remediation.
  • Test security controls and conduct risk assessments to identify gaps and drive realistic remediation.
  • Support audits, vendor reviews, customer questionnaires, and policy maintenance across teams.

YipitData is a leading market research and analytics firm for the disruptive economy, providing actionable insights from alternative data. The company has a global presence with offices in the US, APAC, and India, and is recognized as an Inc. Best Workplace for three consecutive years, emphasizing transparency, ownership, and continuous mastery.

$45–$50/hr
US

  • Plan and execute healthcare industry conferences, trade shows, executive dinners, and field events end-to-end.
  • Build timelines, project plans, and coordinate logistics including venues, vendors, and on-site staffing.
  • Partner with Sales, Partnerships, and Marketing to align on lead capture, messaging, and post-event metrics.

Color is revolutionizing cancer care with the nation's first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. The company is technology-driven and patient-centric, serving employers, unions, health plans, and governments.

$190,000–$230,000/yr
US Unlimited PTO

  • Drive revenue growth by securing new customer logos in the fiber/broadband/telecom GIS mapping industry.
  • Build and manage a diverse pipeline through personalized prospecting and value-selling techniques.
  • Collaborate cross-functionally with Sales Engineering, Marketing, and Customer Operations to ensure successful implementation.

VETRO provides cutting-edge GIS solutions for telecom and broadband providers. It is a rapidly growing company with a remote-first culture and a focus on innovation.

Latin America

  • Build and maintain InDesign automation using ExtendScript and UXP to generate print-ready layouts from structured content.
  • Debug and stabilize existing production scripts, root-causing intermittent layout errors in the current pipeline.
  • Collaborate with design and engineering teams to reduce manual layout work and grow into backend development.

The N2 Company is a franchise-driven print and digital publisher behind several magazines. They generate roughly $150M in annual revenue and are actively modernizing their engineering practices.

$45,073–$79,497/yr
Global Unlimited PTO

  • Serve as the initial point of contact for Talkdesk’s platform issues, capturing incident details and classifying impact and severity.
  • Provide support for Reporting, Workforce Management, and Quality Management applications, including triage, configuration, and troubleshooting.
  • Maintain rigorous ticketing hygiene, SLA compliance, and knowledge base maintenance while communicating with government or education customers.

Talkdesk is a global leader in Customer Experience Automation (CXA) using AI to transform customer interactions. The company has a large, diverse team of innovators and has been recognized on the Forbes Cloud 100 for seven consecutive years.

US

  • Manage and optimize sales development processes, including SDR training and outreach campaigns.
  • Partner with brand marketing and revenue operations to create and track targeted activation campaigns.
  • Support market strategy and AI integration initiatives to drive commercial growth.

Mainspring Energy manufactures fuel-flexible, low-emissions local power solutions for Fortune 500 companies and utilities. The company is growing with hundreds of megawatts in advanced development and fosters a culture of pragmatic optimism and proactive collaboration.

US Unlimited PTO

  • Own a portfolio of 4–6 B2B accounts, running Power Circuit diagnostics and building strategy around growth constraints.
  • Coordinate paid, SEO, content, ABM, and creative work around a single account strategy, working directly with client sales leadership.
  • Manage client retention and expansion, lead renewals, and grow MRR in your portfolio while building multi-threaded relationships.

Power Digital is an AI-Native Growth Firm that helps leading and emerging brands grow by combining deep vertical expertise with proprietary technology. The company is a people-first firm with a culture built on curiosity, ambition, and accountability.

Latin America

  • Drive outbound lead generation and pipeline development using advanced Boolean searching and cold outreach.
  • Review profiles against technical requirements and maintain accurate candidate records in Greenhouse ATS.
  • Meet weekly sourcing targets and pass qualified leads to internal recruiters.

Sitreps Talent is a high-growth US talent platform and boutique recruiting firm. We connect military veterans, experienced business operators, and specialized technical professionals with leadership roles across defense technology, aerospace, and commercial sectors.