Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.
Coordinate comprehensive, person-centered care for clients with complex needs, partnering with healthcare providers and social services.
Assess member needs across physical health, mental health, social supports, and more, and oversee development of care plans.
Utilize evidence-based practices like Motivational Interviewing and Trauma-Informed Care to empower clients and promote wellness.
Vynca provides comprehensive care for individuals with complex needs, with a mission to enable more quality days at home. They describe themselves as a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Develop trusting relationships with patients and assess their medical, social, and environmental needs to create individualized care plans.
Support patients with connecting to local services, analyzing medical bills, and identifying medication cost savings.
Document interactions and collaborate with clinical, product, and operations teams to refine the patient experience.
Baba provides a care navigation and support platform that pairs seniors and caregivers with a human advocate team to help manage healthcare and aging. Backed by top tier investors, Baba supports thousands of families across assisted living, nursing homes, and at-home settings, fostering a culture of compassion and purpose.
Provide non-clinical care coordination, patient engagement, and program support across FamilyWell's integrated mental health program.
Communicate with patients via text and phone to facilitate engagement, provide reminders, and follow up on care.
Maintain accurate patient records in EHRs, collaborate with clinic partners, and prepare routine progress reports.
FamilyWell Health is an AI-enabled mental health startup focused on providing equitable, affordable mental health care for women across the reproductive lifecycle. Following a Series A raise, the company is expanding nationally with a mission-driven team and high patient success rates.
Conduct home and virtual visits to develop wellness coaching relationships with patients, caregivers, and families.
Collaborate with advanced practice clinicians and social workers to develop action plans for better health.
Assist patients with accessing community resources and social services to address social determinants of health.
Alignment Health is a healthcare company dedicated to serving seniors and the chronically ill, breaking the mold in conventional care. They have built a passionate team focused on transforming lives, offering growth opportunities in a fast-growing environment.
Engage with members by phone to encourage participation in care management programs and complete non-clinical assessments.
Identify barriers to care and connect members with appropriate services, benefits, and community resources.
Accurately document member interactions and operate effectively in a high-volume, remote call-center environment.
This partner company helps members navigate care management programs and access resources to improve their health and well-being. It operates remotely with a focus on compassionate support and efficient operations, though specific size and culture details are not mentioned.
You perform telephonic outreach to enroll and engage patients in the clinical program.
You develop and implement care plans addressing unique patient needs in collaboration with nurse care managers.
You connect patients to community resources such as housing, transportation, and food security to address social determinants of health.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. They are a growing company committed to improving patient outcomes and quality of life, fostering a collaborative and innovative culture.
Screen patients remotely to understand eligibility for benefit programs like LIHEAP, SNAP, and Lifeline.
Complete Lifeline applications end-to-end, including submission via the FCC website or state-specific processes.
Track all activity and enrollment metrics in the Link Health dashboard while ensuring privacy compliance.
Link Health assists individuals and families in navigating and enrolling in government assistance programs to address social determinants of health. It is a community-centered organization leveraging data, technology, and partnerships to connect underserved populations with benefits.
Act as a Gentiva representative helping patients navigate post-acute care, Medicare, billing, and healthcare resources.
Handle non-clinical inbound calls, escalate to nurses when needed, and assist in the admissions process.
Maintain awareness of performance objectives, ensure patient satisfaction, and adhere to company policies.
Gentiva provides compassionate in-home care including hospice, palliative, home health, and advanced illness management. It operates nearly 600 locations with thousands of clinicians in 38 states, fostering a collaborative and supportive culture.
Conduct face-to-face eligibility evaluations and develop person-centered care plans.
Coordinate and authorize services across behavioral health, medical, and community-based systems.
Assist individuals in accessing Medicaid and other essential services while monitoring service delivery.
CareStar, Inc. is a recognized leader in long-term care case management and population health, serving individuals across Ohio since 1988. They are a mission-driven organization with a focus on compassionate care coordination and employee ownership through an ESOP.
Serve as a community-based, patient-facing resource, building relationships with patients and caregivers through direct, in-person re-engagement in assigned geographic areas.
Provide hands-on support to patients and caregivers, including program re-enrollment, onboarding, and mobile app setup and utilization.
Conduct community events and facility rounding to engage eligible patients, strengthen relationships, and support ongoing program participation.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs through 24/7 virtual-first and in-home medical, behavioral, and social care. The company values children first, earning trust, innovation, humanity, and diverse perspectives, fostering a collaborative and inclusive culture.
Lead the full onboarding lifecycle for Care Pros and Clients, including in-person and virtual sessions.
Manage client transitions and care planning, ensuring compliance and risk evaluation.
Travel frequently to franchise locations (30-40%) to support onsite activities and maintain stakeholder communication.
Honor Technology provides technology, tools, and services to empower older adults to live independently. With over 100,000 Care Pros through its Home Instead brand, the company delivers over 50 million hours of personalized care annually, fostering a culture of compassion and innovation.
Coordinate patient onboarding, device setup, and education on remote monitoring technology.
Monitor patient data, analyze trends, and escalate health changes to providers.
Collaborate with healthcare professionals to optimize care and ensure documentation accuracy.
Optima Medical is an Arizona-based medical group providing personalized healthcare with a focus on preventing leading causes of death. With 30 locations and over 130 providers serving 200,000 patients, they offer a supportive and positive work environment.
Provide skills-based individual and group sessions to caregivers in treatment at Equip.
Implement motivational strategies with caregivers to engage with their care plans and monitor adherence.
Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure everyone with an eating disorder can access treatment that works. Founded in 2019, Equip is a fully virtual company with a highly-engaged, passionate, and diverse team, recognized as one of the most influential companies of 2023.
Conduct educational telephone calls to advise members of benefits, complete health needs assessments, and refer to population health management programs.
Reach out to members with gaps in care, encourage compliance, and assist with locating providers and scheduling appointments.
Manage system work queues, screen members for eligibility and history, and assign to clinical teams for intervention.
BlueCross BlueShield of Tennessee is the state's largest health benefit plan company, helping Tennesseans find paths to good health since 1945. They are a remote-first organization with many employees working from home, fostering a culture of innovation and collaboration.
Conduct detailed assessments and coordinate individualized care plans with healthcare teams.
Educate patients and families on disease processes, treatment options, and self-care strategies.
Advocate for patients' needs within the healthcare system, ensuring timely access to services.
Empowers individuals facing health challenges by providing compassionate, expert-guided care advocacy services. Dedicated to ensuring personalized support and seamless care coordination.
Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
Support outbound outreach campaigns and accurately document member interactions across multiple systems.
This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.
Coordinate patient care plans and communication between patients, providers, and care teams.
Manage administrative tasks including EHR updates, referrals, insurance verification, and patient inquiries.
Advocate for patients through routine check-ins, care barrier resolution, and compliance with HIPAA.
SnappyCX provides patient care coordination and healthcare support services. They focus on delivering high-quality, empathetic care management while maintaining a remote and flexible work environment.
Manage a portfolio of clients, providing clinical support, education, advocacy, and care coordination throughout their healthcare journey.
Conduct clinical intakes, collaborate with internal teams, and ensure smooth transitions across care delivery.
Communicate clearly and compassionately with clients, caregivers, providers, and internal partners.
Private Health Management guides patients and families through serious medical care, acting as an independent advocate to orchestrate the best treatment and support. The company is a mission-driven organization with a team of experts that provides compassionate, high-quality care coordination.
Understand clients: listen deeply and build trust with older adults who feel lost in the healthcare system.
Educate and empower: help clients understand their Medicare benefits, care options, and community resources.
Solve problems: help seniors access affordable meals, transportation, find specialists, or understand options to stay independent.
EZ Health helps older adults navigate the complex healthcare system, empowering them to get healthier and live better. It is a small, fast-growing startup with a mission-driven culture and a focus on direct, compassionate communication.