Guide older adults and their caregivers through the intake process with warmth and clarity.
Coordinate care by matching patients with the right therapist and ensuring they feel supported.
Serve as the first emotional point of contact, turning vulnerability into reassurance and trust.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing healthcare segments in America. They are a remote-first, small agile team focused on compassionate care.
Serve as the primary point of contact for patients after their intake visit, guiding them through their care plan.
Help patients schedule appointments, find in-network providers, and navigate Medicare benefits.
Document all patient interactions accurately and maintain confidentiality.
Mira Mace is a venture-backed company that helps Medicare patients navigate healthcare with clarity and confidence. They deliver Community Health Integration and Principal Illness Navigation services through affiliated provider organizations, with a small, patient-focused team.
Build trusted relationships with older adults and their families, grounded in listening and empathy.
Serve as a go-to resource for navigating medical systems, social services, and emotional wellness needs.
Create individualized care plans that address both clinical needs and Social Determinants of Health.
Sailor Health is revolutionizing mental health care for older adults by addressing one of the fastest-growing and most underserved healthcare segments in America. They are a mission-driven team committed to compassionate, flexible support for seniors.
Conduct telephonic outreach to Medicare members to improve medication adherence and HEDIS diabetes and blood pressure control.
Use motivational interviewing to assess health risks and engage members in behavior change.
Partner with members to identify opportunities for integration into internal/external programs and coordinate care.
CVS Health is building a world of health around every individual, shaping a more connected, convenient and compassionate health experience. They are a large company with passionate colleagues who care deeply, innovate with purpose, and prioritize safety and quality.
Guide patients through the healthcare system by translating medical complexity into plain language and coordinating care.
Build and own care plans that address both medical needs and social determinants like transportation and food access.
Solve real problems with persistence by navigating denied claims, missed referrals, and unaffordable medications.
Careway Health is building an advocacy-first telehealth platform to help seniors overcome complex health and social challenges and maximize independence. They are a growing company focused on democratizing access to high-quality care with a team of physicians and health advocates.
Provide skills-based individual and group sessions to caregivers in treatment at Equip.
Implement motivational strategies with caregivers to engage with their care plans and monitor adherence.
Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure everyone with an eating disorder can access treatment that works. Founded in 2019, Equip is a fully virtual company with a highly-engaged, passionate, and diverse team, recognized as one of the most influential companies of 2023.
Build trusting relationships with patients and providers to address health barriers and coordinate care.
Navigate medical, behavioral, and social systems to connect patients with appropriate resources.
Support value-based care outcomes through proactive outreach, documentation, and quality measures.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. As a growing and innovative organization, we operate with a high degree of agility.
Serve as a trusted guide and primary point of contact throughout each patient's care journey, conducting virtual coaching visits to educate and motivate.
Reinforce individualized care plans, promote adherence to home exercise programs, and identify barriers to patient engagement.
Provide education on pain science, nutrition, sleep, and stress management while collaborating with a multidisciplinary team to optimize outcomes.
Protera Health is a pioneering health-tech startup transforming the delivery of musculoskeletal care through a holistic, multidisciplinary approach and patient tracking technology. Founded by orthopedic surgeons, the company empowers patients with education and personalized programs to reduce pain and improve quality of life.
Lead and support two pods of ~20 Health Guides, providing guidance on complex client situations and coaching performance.
Carry your own client caseload (~30% of time) to model excellent work and stay close to the front line.
Review metrics weekly, identify performance gaps, and facilitate weekly pod touchpoints to build alignment and morale.
EZ Health helps older adults navigate a healthcare system that wasn't designed for them, addressing complex medical needs, insurance confusion, and real-world barriers. It's a small, fast-growing startup led by founders who previously helped scale a consumer healthcare company to over $3.4B in value.
Facilitate telephonic enrollment by presenting benefit information and assisting prospects with completing the enrollment process.
Follow CMS guidelines and use approved scripts to ensure compliance with state and regulatory requirements.
Support field sales representatives by assigning in-home appointments and managing CRM work lists to meet sales quotas.
SCAN is a nonprofit health organization dedicated to improving care for older adults. With over 500,000 members and $8 billion in annual revenue, it has a values-driven culture focused on compassion and innovation.