Manage patient physiological markers and provide clinical triage.
Conduct wellness calls and collaborate with care teams to set health goals.
Drive patient engagement and ensure adherence to RPM program standards.
Vivo Care is building a platform to make healthcare continuous, personal, and truly connected. It is a fast-growing startup with a culture of inclusion, collaboration, and innovation.
Conduct 30-minute virtual coaching sessions to help patients build sustainable lifestyle habits using motivational interviewing and evidence-based techniques.
Carry a caseload of patients, serving as an accountability partner for behavior change in areas like nutrition, exercise, stress, and emotional health.
Document sessions in EMR using SOAP format and communicate updates to the care team.
Mochi Medical is a physician-owned professional corporation that delivers virtual behavior change support alongside clinical and nutrition care, originally founded as an obesity management practice. The company operates as a multidisciplinary care team with physicians, NPs, and Registered Dietitians in a fast-paced startup environment.
Answer inbound calls and make outbound calls to participants enrolled in the Condition Management Program.
Assist participants via email and online messaging, and accurately document all participant communications.
Work independently and in a team environment with strong customer service skills; no experience required as training is provided.
Cottingham and Butler's Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity through onsite screenings, technology, and condition management programs. They value an open-door culture where team opinions are appreciated.
Educates patients about eligible healthcare services and directly schedules them with the provider team.
Builds trust-based relationships by empathetically addressing patient inquiries and objections.
Makes outbound calls to educate patients on Strive's holistic care model and schedules provider visits.
Strive Health is on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. The company is a passionate team that cares deeply about making an impact, shows up as One Team, and elevates the everyday.
Coach agents to improve knowledge, engagement, and sales performance.
Collaborate with Operations Manager and Supervisors to develop and execute daily improvement plans.
Monitor calls and provide feedback via calibrations, one-on-ones, and live side-by-sides.
TP is a leading global provider of digital business services that partners with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, the company fosters a culture of inclusion and diversity.
Build trusting relationships with patients and providers to address health barriers and coordinate care.
Navigate medical, behavioral, and social systems to connect patients with appropriate resources.
Support value-based care outcomes through proactive outreach, documentation, and quality measures.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. As a growing and innovative organization, we operate with a high degree of agility.
Responsible for using assessment and communication skills to engage patients in need of clinical support, determine priorities, and deliver patient-centered care.
Identify patient education needs through telephonic assessment and collaborate with healthcare teams to coordinate care and keep patients stable at home.
Serve as point of contact for patients, families, and providers, implementing interventions to improve health outcomes and reduce costs.
Vytalize Health is a value-based healthcare company that coordinates care for patients with chronic conditions, aiming to improve outcomes and lower costs. It is a rapidly growing organization with a startup culture, offering a dynamic environment.
Take inbound calls from patients, providers, and members to assist with healthcare needs, insurance questions, and triage support.
Provide empathetic, patient-focused service in a remote environment, managing calls that may involve emergent situations.
Support members with insurance navigation, including changing primary care physicians, locating urgent care clinics, and obtaining prescription authorizations.
Carenet Health has pioneered healthcare consumer engagement for over 30 years, interacting with 1 in 3 Americans daily to deliver positive experiences and improve outcomes. We foster a culture of collaboration, creativity, and accountability, empowering growth through trust and opportunity.
Collaborate with primary care providers to coordinate care for patients with multiple chronic conditions, ensuring high-quality care through telephonic and in-person outreach.
Conduct transitional care management including post-discharge follow-up and provide education on lifestyle coaching and dietary improvements.
Operate independently to achieve goals, attend regular care team meetings, and perform other duties as assigned.
Privia Health is a technology-driven national physician enablement company that collaborates with medical groups and health systems to optimize practices and improve patient care. The company is led by top industry talent and focuses on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.
Conduct Chronic Care Management follow-up calls and build positive patient relationships.
Accurately document patient interactions and maintain tracking logs using Google Drive and Sheets.
Coordinate care activities, monitor patient progress, and ensure HIPAA compliance.
SnappyCX provides healthcare staffing and management solutions, specializing in chronic care management and remote patient support. The company is a growing organization that values bilingual, self-motivated professionals in a fully remote, collaborative environment.
Coach Agents/Representatives to improve knowledge, engage consumers, and enhance sales skills.
Collaborate with Operations Manager and site Supervisors to drive improved performance.
Actively monitor agents via live listen and recommend changes when necessary.
TP is a leading global provider of digital business services. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Conduct comprehensive health assessments for Medicare Advantage members via telehealth.
Create personalized care plans and coordinate with primary care physicians and care teams.
Document visits and close gaps in care using Clover's software and EMR systems.
Clover is reinventing health insurance by combining data with human empathy to keep members healthier. The company is a mission-driven team focused on improving healthcare, with a culture that values diversity and inclusion.
Serve as a trusted guide and primary point of contact throughout each patient's care journey, conducting virtual coaching visits to educate and motivate.
Reinforce individualized care plans, promote adherence to home exercise programs, and identify barriers to patient engagement.
Provide education on pain science, nutrition, sleep, and stress management while collaborating with a multidisciplinary team to optimize outcomes.
Protera Health is a pioneering health-tech startup transforming the delivery of musculoskeletal care through a holistic, multidisciplinary approach and patient tracking technology. Founded by orthopedic surgeons, the company empowers patients with education and personalized programs to reduce pain and improve quality of life.
Serve as the first point of contact, guiding patients through initial consultations and assessments.
Coordinate care journeys by scheduling sessions with patients, caregivers, and medical teams.
Reach out to interested patients to explain services and schedule appointments.
Isaac Health improves brain health at the population level by providing access to specialty brain health and dementia care services. Since launching in 2022, they have scaled across the US with support from leading healthcare investors and a focus on clinical quality and safety.
Conduct high-volume inbound and outbound patient outreach via phone to educate, engage, and enroll eligible patients in care management programs.
Accurately document patient interactions and enrollment outcomes in a timely manner, collaborating with care teams for a seamless patient experience.
Follow established outreach workflows and compliance requirements while adapting conversations to meet individual patient needs and escalating concerns as needed.
Jaan Health is a leading AI-based care management company serving healthcare providers with its proprietary Phamily platform that enables high-quality proactive care. As an early-stage company, it values a growth mindset, ownership, and collaboration among its smart and humble team.
Manage high-volume inbound communications across phone, email, chat, and SMS as the first point of contact for patients.
Schedule appointments and coordinate with GI Providers, Registered Dietitians, and Behavioral Health Providers.
Respond to billing and insurance questions, triage clinical inquiries, and de-escalate challenging interactions with empathy.
Oshi Health is a virtual digestive health practice transforming GI care by combining compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions. It is a remote-first, mission-driven high-growth startup with a focus on patient-centered care and team collaboration.
Serves as the single point of contact for patients, building personalized relationships through empathy and clinical expertise.
Provides disease education, product overview, device training, and side effect management to support therapy adherence.
Utilizes motivational interviewing and health coaching to uncover barriers and empower patients to start and stay on therapy.
Momentum Life Sciences helps the healthcare industry connect, motivate, and empower people to engage in their health. With more than 30 years of experience, we partner with life science companies to design, build and deliver patient support programs.
Follow scripts to educate patients and coordinate care needs.
Aledade empowers independent primary care practices by building value-based care networks that improve patient outcomes and physician sustainability. Founded in 2014, they are the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Review electronic health records and prepare for patient visits to ensure accurate documentation.
Reach out to patients with gaps in care, educate them on prevention and wellness, and help schedule appointments.
Collaborate with care management, providers, and community partners to drive value-based care initiatives.
Baptist Health Medical Group is a physician-led healthcare group providing compassionate care and clinical excellence. The team includes over 600 physicians and advanced practice professionals and fosters a collaborative, supportive, and growth-minded culture.
Provide telephonic and video-based follow-up care for post-hospital discharge patients, focusing on medication reconciliation, symptom screening, and care coordination.
Collaborate with nursing team and coordinate across settings to keep patients connected and improve health outcomes.
Meet individual performance targets while contributing to team population health goals in a digital-first environment.
Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients. Founded by Dr. Tom X. Lee, the team of leading innovators from healthcare and technology is committed to transforming healthcare through inclusive and collaborative culture.