Program Specialist

Program Design, Build & Operations:

• Support day-to-day implementation of AidKit programs, ensuring activities stay on track.
• Track deliverables, deadlines, and milestones; maintain detailed project documentation and status updates.
• Coordinate the translation process for recipient communications and application materials.

Partner & Recipient Support:

• Serve as the first line of support for routine partner and recipient inquiries, escalating complex issues to Senior Program Managers as needed.
• Draft and update recipient-facing communications such as FAQs, guides, and notifications.
• Support partner training and onboarding by creating or maintaining reference materials and documentation.

Data & Reporting:

• Conduct data quality checks and flag anomalies for review.
• Support development and testing of dashboards and reporting tools.
• Prepare or assist in producing recurring programmatic or accounting reports.