Prior Authorization Specialist - Contact Center

Baystate Health

Remote regions

US

Salary range

$23–$32/hr

Benefits

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The Role:

  • Process referrals and prior authorizations, ensuring accurate, timely documentation.
  • Monitor denials, manage referrals, and communicate decisions to providers and patients.

Who You Are:

  • Bring 1-3 years of medical insurance knowledge and medical terminology skills.
  • Proficient in Microsoft Office, Excel, and EMR; bilingual Spanish a plus.

Why Baystate Health:

  • Fully remote role for candidates in Massachusetts and Connecticut.
  • Enjoy medical, dental, vision, tuition assistance, and retirement savings.

Baystate Health

Baystate Health is an integrated healthcare system serving western Massachusetts. With 12,000 employees and a community-focused culture, it includes five hospitals and offers career growth.

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