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About Arize AI:

  • Arize AI is the leading AI observability and evaluation platform for AI engineers.
  • It unifies build, test, and run in a single workspace for faster, confident shipping.
  • Serves 150+ enterprises including Fortune 500 companies like Booking.com, Uber, and Siemens.

The Team:

  • The On-Prem engineering team manages deployment of Arize in customer environments.
  • Team members are experts in Kubernetes and cloud deployment on GCP, Azure, and AWS.
  • The team is dynamic, relies on talented individuals with high autonomy and initiative.

What You’ll Do:

  • Act as first point of contact for on-prem customer issues, triaging support requests.
  • Investigate and troubleshoot Kubernetes-based deployments to identify root causes and apply fixes.
  • Work hands-on with self-hosted environments to diagnose configuration, networking, and performance issues.

You should have:

  • 3+ years in DevOps, Infrastructure, or technical support role.
  • Basic working knowledge of Kubernetes and familiarity with major cloud providers.
  • Strong troubleshooting instincts and excellent written and verbal communication in English.

Arize AI

Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. The company serves over 150 leading enterprises and Fortune 500 companies, including Booking.com, Uber, Siemens, and PepsiCo, and fosters a dynamic, autonomous culture.

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