Troubleshoot and solve customer technical issues on the Wiz platform using collaboration and transparency.
Identify escalations and manage incident requests with engineering teams while creating scalable support solutions.
Participate in on-call rotation for after-hours, holiday, and weekend support coverage.
Wiz secures cloud and AI applications by connecting code, cloud, and runtime in a single platform. Trusted by over 65% of the Fortune 100 and powered by Google, it's one of the fastest-growing startups with a culture that values world-class talent.
Own strategic APAC accounts end-to-end, from onboarding to production and expansion.
Deliver hands-on technical support, including deployment and performance tuning.
Support pre-sales and partners, and act as the voice of APAC customers.
Qdrant is an open-source vector search engine powering the next generation of AI applications, trusted by global leaders like Canva, HubSpot, and Tripadvisor. Recently raising $50M in Series B funding, we are a fast-growing remote-first team committed to transforming how AI understands and interacts with data.
Collaborate with engineering, infrastructure, security, and operations teams to maintain reliable, scalable services.
Automate operational tasks, strengthen monitoring and observability, and manage production incidents.
Apply SRE principles and support a global B2B platform on a remote night-shift schedule.
A global B2B technology platform serving merchants and retailers worldwide. The company fosters a collaborative, fast-paced environment focused on reliability and continuous improvement.
Own ScaleOps' infrastructure end-to-end, including self-hosted product, SaaS platform, and AI infrastructure.
Manage cloud infrastructure across AWS, GCP, and Azure, covering networking, security, SSO, and compute.
Collaborate with customers and internal teams to ensure reliable feature delivery and eliminate operational toil.
ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps and platform engineers from manual resource management. We are the category leader backed by over $210M in funding, trusted by leading enterprises including Adobe, Coinbase, and Fortune 100 companies.
Own and improve AWS and GCP infrastructure, including EKS, EC2, RDS, SQS, S3, OpenSearch, and BigQuery.
Develop and maintain Infrastructure as Code with Terraform and strengthen Kubernetes production environments.
Improve observability, monitoring, alerting, and incident response while driving cloud cost optimization.
Zeely is an agentic AI platform for creating, launching, and scaling paid advertising, giving businesses of any size access to AI-powered creative capabilities. With 250+ specialists and over 2 million businesses using the platform, Zeely is a stable, profitable company focused on remote-first collaboration.
Own delivery of Honeycomb Private Cloud, including infrastructure, tooling, and operational processes for enterprise customers.
Partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks.
Grow and develop a small, senior team, remove single points of failure, and hire engineers as the product scales.
Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. The company has scaled past 200 employees, closed Series D funding, and maintains a culture that is talented, opinionated, passionate, fiercely inclusive, and responsible.
Build and operate a self-service infrastructure platform for engineers and AI agents, owning components end to end.
Develop golden paths including CI/CD pipelines, GitOps with ArgoCD, and IaC module catalogs with guardrails.
Own reliability, observability, and on-call for your surfaces, turning toil into automation and runbooks.
Luxury Presence builds the AI growth platform for real estate, used by over 90,000 agents and 18,000 businesses. We are a Series C company backed by top investors, with a global, award-winning team recognized as a Best Place to Work.
Lead delivery of reliable, scalable, mission-critical services for Fitch Ratings, focusing on new AI development.
Drive Kubernetes adoption, modern deployment patterns, and observability in Datadog with SLOs and alerting.
Champion AI-enabled operations and enforce cloud guardrails and security controls across the organization.
Fitch Group is a global leader in financial information services and credit ratings. The company's cloud infrastructure team fosters a collaborative, engineering-driven culture.
Manage and optimize Kubernetes clusters in GKE through Terraform.
Design and implement golden paths and automation strategies that empower developers to self-serve.
Serve as the technical point-of-contact for GCP and Kubernetes queries, supporting compliance and internal teams.
Prolific is the architect of human data infrastructure, connecting researchers and companies with a global pool of participants to collect high-quality, ethically sourced behavioral data for AI development. They are a mission-driven, remote-first company at the forefront of AI innovation.
Operate, scale, and troubleshoot Bitsight's SaaS cloud infrastructure with focus on reliability, efficiency, and security.
Tackle complex system-level designs and proactively anticipate performance and scalability issues.
Pioneer self-optimizing infrastructure systems using AI, ensuring manual and staging validation before production deployment.
Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk. Over 3,500 customers and 600 teammates work across Boston, Raleigh, New York, Lisbon, Singapore, and remote locations.
Triage and resolve complex customer issues involving Chainguard Images using Docker, Kubernetes, GitHub, Helm, and Terraform.
Escalate to Engineering when needed, keep customers and SLAs happy, and communicate clearly across technical and non-technical audiences.
Document issues, guide customers to resolution, and participate in on-call rotation for after-hours and weekend support.
Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software to help organizations build faster, stay compliant, and eliminate risk. The company is venture-backed by leading investors and serves Fortune 500 enterprises and global industry leaders, with a remote-first culture focused on customer obsession and serious work.
Design, build, and operate shared platform foundations including GCP, Kubernetes, networking, CI/CD, and observability.
Diagnose and troubleshoot complex distributed systems running at high request volume.
Raise the reliability bar through dashboards, alerting, on-call readiness, and automation.
Sanity.io builds an AI-powered content operating system that helps teams model, create, and automate content. The company has 200+ employees and a positive, flexible, trust-based culture that supports growth and work-life balance.
Deliver top-tier customer support and become an expert in Docker technologies, resolving complex platform-level issues.
Engage with enterprise customers and cross-functional teams to drive resolution and feed insights back into support.
Create best-in-class help content, participate in on-call rotations, and leverage AI tools responsibly.
ServiceRocket is a global tech-enabled services company headquartered in Palo Alto, California, focused on accelerating growth through technology solutions and strategic partnerships. With over 20 years of experience, it fosters an inclusive, fun-loving culture and holds a 4.7 Glassdoor rating.
Operate and maintain production-grade Kubernetes clusters across cloud environments, managing the full lifecycle including upgrades, scaling, and reliability.
Own and extend ArgoCD-based GitOps workflows, developing Application Sets and enforcing deployment standards across environments.
Write and maintain Terraform modules, enforce infrastructure-as-code best practices, and collaborate with application teams to improve developer productivity.
GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and accelerate digital transformation. Trusted by over 50 million registered users and more than half of the Fortune 100, GitLab fosters a high-performance, AI-driven culture built on collaboration and continuous knowledge exchange.
Own the most challenging customer technical problems with deep-dive troubleshooting and analysis.
Act as the customer's advocate to ensure their issues influence product and engineering roadmaps.
Author technical content and lead internal tooling development with a strong AI focus.
Wiz provides an AI-powered cloud and application security platform that connects code, cloud, and runtime. Trusted by over 65% of the Fortune 100, the company values world-class talent and fosters a creative, high-impact culture.
Own reliability, performance, and scalability of production systems on AWS supporting AI-powered applications.
Implement observability, SLOs, and incident response processes as part of a 24/7 on-call rotation.
Automate operations, optimize Python backend services, and mentor engineers as the SRE function grows.
A technology partner company is seeking a Site Reliability Engineer to ensure the reliability, performance, and scalability of production systems supporting complex digital platforms and AI-powered applications. The SRE team currently consists of approximately four engineers and aims to grow to 8–12, fostering a culture of continuous improvement and learning from incidents.
Own Kubernetes-based infrastructure on AWS, including CDK, Helm, and CI/CD pipelines.
Ship production code and improve observability, alerting, and SLOs for critical payment flows.
Manage security, access controls, compliance evidence, and incident response.
Caliza offers a commercial banking API for cross-border businesses, enabling multi-currency payments and fiat-stablecoin conversion. The VC-backed startup's team has built infrastructure at Visa and Nubank, with a fast-moving, remote-first culture.
Articulate technical infrastructure solutions with multiple platform squads, aligning stability and deliveries.
Structure the transition and scalability of cloud environments, ensuring operational efficiency.
Implement intelligent automation strategies using AI and evolve CI/CD pipelines for security and quality.
Blip is the largest conversational intelligence and messaging company in Brazil, operating innovation and operations hubs in Brazil, Mexico, and Spain, driving the operations of over 4,000 clients globally. They integrate data, AI, and context to orchestrate complete conversational journeys, transforming every contact into continuous learning and business efficiency.
Own CI/CD pipeline optimization for speed, cost, and flexibility.
Manage stack lifecycle automation including setup, teardown, and updates for single-tenant environments.
Handle Postgres at scale with performance tuning, migrations, and capacity planning.
Hex is a data analytics platform that enables anyone to explore data using natural language, with or without code. The company has raised over $100M from leading investors and has a high-agency, fast-shipping culture with offices in San Francisco and New York and remote team members across the US and UK.