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About the role:
- You will be part of a global team providing outstanding technical support for the Wiz product.
- You will troubleshoot customer issues using debugging, networking, system administration, and scripting.
What you'll do:
- Own and solve customer technical issues with collaboration and transparency across teams.
- Create and maintain incident management requests and escalate cases as needed.
- Design automation to scale support and participate in on-call rotation.
Who you are:
- You have 5+ years of customer-facing technical support experience and 2+ years with cloud technologies.
- You are comfortable with Kubernetes, Linux, and coding in languages like Python or Shell.
- You meet U.S. person requirements and reside in the contiguous United States.
Wiz
Wiz secures cloud and AI applications by connecting code, cloud, and runtime in a single platform. Trusted by over 65% of the Fortune 100 and powered by Google, it's one of the fastest-growing startups with a culture that values world-class talent.