RCM Support Specialist
Benefits
Unlimited PTO
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Attention To Detail
Key Responsibilities:
- Own incoming revenue cycle tickets, investigating payment, denial, and billing questions across the full revenue cycle.
- Write clear, empathetic customer-service-oriented responses that resolve issues or set accurate expectations.
- Partner with Customer Success and internal revenue cycle teams to translate claims data into actionable insights.
Qualifications:
- US-based with behavioral health revenue cycle experience or closely comparable specialty.
- Deep full-cycle revenue cycle knowledge including eligibility, prior authorization, claim submission, and A/R follow-up.
- Demonstrated strength in customer service with polished written and verbal communication.
Work Environment:
- Remote US-based role with primary partners in Customer Success and internal revenue cycle teams.
- Requires a team player approach, empathy, and clear communication to support stakeholders.
- Fast-paced startup environment with opportunities to grow into a lead role.
Osmind
Osmind is an industry-leading interventional psychiatry group at the forefront of mental health advancements, serving high-acuity patients. As a fast-growing startup, it values building structure and offers room to grow in a collaborative culture.