Pharmacy Benefits QA Analyst

As a Benefits Quality Assurance Analyst, you will be responsible for overseeing the core operations, processes, and quality standards of the benefits plan build and maintenance to ensure the delivery of a high quality SmithRx product. Communicate project status and escalate issues for improved workflow efficiency. Collaborate with engineers on system enhancements to create workflow automation. Become subject matter expert on department standards and processes. Enhance test plans to ensure application functionality meets original requirements. Support business application systems and maintain plan data integrity. Maintain and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards. Identify quality improvement opportunities and present to Manager/Team Leaders. Develops and deploys daily audits to assess the quality of the Benefit Configuration Specialists/Analysts work products. Ensures the quality and accurate analysis of benefit plan designs throughout their lifecycle.