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About the Role:
- The AI Developer is responsible for development, testing, and delivery of the NICE CXone AI software platform.
- You will implement NICE Proactive AI Agent, Omilia, and Cognigy software.
- Technical experience with call center technologies like IVR, ACD, VoIP is beneficial.
What You'll Do:
- Develop and enhance conversational chat bot solutions for client implementation projects.
- Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.
- Code, test, and deliver high-quality software on time.
What You'll Bring:
- 3+ years experience building NLP systems including LLM or Generative AI solutions.
- 5+ years JavaScript experience with design and custom development.
- Experience with DialogFlow, Kore.ai, Cognigy, Amazon Lex, or Omilia.
TTEC Digital
TTEC Digital coaches clients to provide amazing customer experiences through an employee-first approach. They offer a culture where employees can thrive.