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Position Overview:

  • Responsible for preauthorizations/referrals and precertifications in accordance with payor requirements.
  • Manage patient reimbursement for Hospital and Physician services.
  • Assist patients in identifying options for insurance coverage and/or financial assistance.

Essential Functions:

  • Interview patients to collect demographic, guarantor, insurance and financial data.
  • Verify service benefits and coverage.
  • Obtain referrals/authorizations or precertifications to ensure reimbursement.

Additional Responsibilities:

  • Assist patients with financial assistance applications.
  • Support patients in contacting the UCM MA-NG vendor to start the process.
  • Investigate and resolve charge disputes, process patient refunds, and identify adjustments.

University of Chicago Medical Center

They are a comprehensive academic medical center. They have many employees and maintain a collaborative culture.

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