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Cloud Platform & Reliability:
- Own the availability, performance, and resilience of our multi-region AWS platform.
- Drive improvements in system reliability through well-defined SLIs/SLOs and error budgets.
Observability & Incident Management:
- Advance our observability strategy using Datadog.
- Establish and refine incident management practices.
- Act as an incident commander for critical events.
Team Leadership & Development:
- Lead, mentor, and support a distributed team of CloudOps engineers.
- Foster a culture of accountability, learning, and continuous improvement.
Firstup
Firstup's mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, they serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.