Sr Client Trainer

The Kelley Blue Book Instant Cash Offer (ICO) Sr. Client Trainer (SC) is responsible for store implementation of assigned Cox Automotive products by executing our approved best in class dealer training processes. The SC should maintain acceptable Service Level Agreements (new dealer on-boarding, follow up trainings, at risk trainings, etc.). The Sr. Client Trainer is jointly responsible for assisting in the development of our internal Cox Automotive team’s knowledge and use of all products as well as working closely with the Autotrader Team (CSM) and sales teams. They are individually responsible for the implementation of a target number of dealers per month, with the balance of time-handling duties as assigned by ICO management for existing clients. Effectively onboard new dealers. Engage in high profile implementation planning with external Executives. Conduct pre-launch activities with new ICO dealers. Ensure all product launches are effectively taken to market through the launch process and SLA visits with immediate results for the client. Provide tailored solutions to the product integration into an existing dealer process up to and including the Road to The Sale in order to achieve Best in Class results.