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About GitLab:
- GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to ship better, more secure software faster.
- More than 50 million users and over 50% of the Fortune 100 trust GitLab to accelerate their digital transformation.
About the Team:
- The Professional Services team delivers hands-on installation, migration, training, and advisory services across the full GitLab platform.
- We work closely with Technical Architects and cross-functional partners to ensure high-quality project execution and customer outcomes.
Key Responsibilities:
- Manage and develop a team of Professional Services Engineers through coaching, feedback, and career conversations.
- Track team utilization, customer satisfaction, and escalation trends to improve operational effectiveness.
- Contribute to continuous improvement of services processes, tooling, and delivery standards.
Why GitLab:
- Embrace AI as a core productivity multiplier in daily workflows.
- Enjoy flexible paid time off, equity compensation, and a growth and development fund.
- Work fully remote in an asynchronous, transparent, and values-driven environment.
GitLab
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.