Senior Manager, Strategic Customer Success

Vanta

Remote regions

US

Benefits

Unlimited PTO 16w maternity 16w paternity

Key Responsibilities:

  • Apply deep GRC expertise to serve as the primary subject matter expert for Fortune 500 customer engagements, advising on frameworks like SOC 2 and HIPAA.
  • Lead and develop a high-performing GRC advisory team by hiring, mentoring, and establishing clear operating rhythms and success metrics.
  • Drive strategic customer outcomes by diagnosing compliance program challenges and designing solutions rooted in GRC best practices.

Leadership and Influence:

  • Demonstrate strategic leadership by operating at multiple altitudes to identify systemic issues and solve control-level details.
  • Partner with Product and Sales teams to influence roadmap priorities based on enterprise regulatory requirements and represent the voice of compliance leaders.
  • Engage strategically with executive customers through onsite travel and lead Executive Business Reviews focused on compliance maturity and risk posture.

Qualifications and Skills:

  • Possess 11+ years of deep GRC experience across major frameworks and a demonstrable auditing background from Big 4 or similar firms.
  • Show proven ability as a trusted advisor to C-level executives on compliance strategy and have 4+ years leading customer-facing teams.
  • Exhibit strategic ownership, data literacy, and exceptional communication to navigate complex compliance scenarios and audit pressures.

Vanta

Vanta builds a Trust Management Platform that helps businesses monitor and prove their security for compliance standards like SOC 2 and HIPAA. The company has a kind and talented team, operates with a remote-first culture across offices in San Francisco, New York, Dublin, and Sydney, and is committed to an inclusive work environment.

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