Job Description
We are recruiting a Processing Support Specialist to work remotely in Michigan. Position requires you to have your own mode of transportation, strong attention to detail, a high level of quality and accuracy, and time management skills. This position will require Frequent trips to the local DMV office to drop off and pick up paperwork. Position will also require you to review and process documents, perform various auditing tasks, and perform research on vehicle-related violations in a high-volume processing environment.
DMV Transactions:
Traveling to the local DMV office to drop off and/or pick up paperwork.
Travel to the local FedEx office to ship documents to the Verra Processing offices.
Ensure accuracy of all paperwork before shipping.
Client Support:
Serve as clients' primary point of contact, providing exceptional support and guidance throughout the title and registration process.
Address client inquiries, concerns, and requests promptly and professionally, ensuring high customer satisfaction.
Assist clients in understanding relevant regulations, requirements, and documentation necessary for title and registration procedures.
Title and Registration Support:
Utilize expertise in title and registration processing to accurately complete all necessary paperwork and documentation.
Ensure compliance with state regulations and guidelines in every aspect of the title and registration process.
Collaborate with internal teams to streamline processes and improve efficiency in title and registration services.
About Verra Mobility
Verra Mobility is an Equal Opportunity Employer.