Manager, Trial Experience

As the Manager of the Trial Experience Team, you will be at the forefront of having value driven conversations with customer-facing employees and leads, and lead and develop your team, bringing strategic thinking and organization to the role. This role involves monitoring and driving team KPIs, thriving in a high-accountability environment, and leveraging expertise in managing individuals and teams. You will jump at the opportunity to create consistent business processes and support the team by guiding them toward their goals with the HighLevel platform. You will lead to ensure your team is successful by coaching, developing, inspiring and holding them accountable against established KPIs, policies and procedures. Also, you will conduct consistent and impactful performance conversations, conflict management, constructive/subjective feedback, and coaching with team members, leads, and managers while fostering a high-performance culture that inspires the desire to succeed. Additionally, you will serve as an influential leader by demonstrating professionalism, operating in a fast-paced environment, and fostering a team culture of encouraging growth, innovation, and proactive problem solving.