Director, Grassroots Engagement

Job responsibilities:

• Setting the strategic direction for Mozilla Foundation's grassroots digital engagement program, defining how supporters move from awareness to participation, financial support, and long-term connection to our mission.
• Designing and owning the program framework for segmentation, supporter journeys, and testing and optimization across channels.
• Partnering closely with Strategic Communications to align messaging, coordinate email content strategy and production, and create room for experimentation.

People Management:

• Directly managing a team that includes the Manager, Grassroots Fundraising, Email Production Specialist, and Email Production Associate.
• Providing regular coaching focused on execution, goal progression, and long-term professional growth.
• Supporting the Manager, Grassroots Fundraising in their own people management responsibilities and helping build the structures that allow the team's work to run effectively.

Development Team Leadership:

• Providing the Vice President of Development and other organizational leaders with reporting that translates grassroots program performance into strategic insight, tradeoffs, and recommendations.
• Partnering with the Director of Development Operations to ensure the technical infrastructure supports both team needs and donor experience.
• Serving as the internal expert on grassroots engagement strategy, advising cross-functional partners in Community and Strategic Communications.