Job Description
Shape the future of Cloud Network Services as a Technical Program Manager within the Global Cloud Services (GCS) organization. Lead complex, cross-functional programs focused on improving observability, availability, and operational delivery across cloud infrastructure. Work directly with senior leadership, contribute to executive presentations, and play a key role in shaping strategic initiatives.
Ideal candidates bring hands-on coding experience and a sharp eye for integrating AI into workflows, decision-making, and problem-solvingโwhether through automation, AI-powered insights, or rethinking how AI transforms infrastructure operations. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
About ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500ยฎ.