Job Description
Customer Service Tasks:
-Accepting and processing payments.
-Recording, researching, and maintaining records.
-Furnishing information to licensing applicants.
Applicant Communication:
-Answering telephone calls, emails, and written correspondence.
-Communicating applicant information.
-Assisting applicants with outreach to other city agencies.
Clerical work:
-Performing ordinary mathematical computations.
-Checking records for accuracy of information.
-Ensuring conformity with established policy and procedures.
About NYC Department of Consumer and Worker Protection
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.