Clinical Documentation Specialist

The Clinical Documentation Specialist, part of the Operations team, is responsible for obtaining all clinical and client paperwork needed to complete the sale and secure the funding of a Speech Generating Device. The role requires consistent communication with Speech Language Pathologists, Clients, Care Providers, and Prescribers. The ideal candidate will have experience with collecting and reviewing medical documentation, customer service, HIPAA (Health Insurance Portability and Accountability), and electronic paperwork filing. Drives forward movement within the post-trial pipeline, proactively removing barriers and ensuring timely progression. The specialist obtains medical records and prescriptions from Prescribers while auditing completed documentation for thorough and accurate information, ensuring compliance with medical necessity guidelines.