Job Description
Identify fraud and risk flags, making decisions every day to protect our customers and our business. A highly motivated individual with strong communication skills is needed, carry a sense of tact and empathy under pressure, and have a sixth sense for identifying problems while implementing and communicating solutions. Performing complex fraud investigations using a wide variety of data in order to accept, reject or refer transactions for further investigation. Assess the chargeback risk of each business and working directly with small business owners to establish good business practices to protect themselves against disputes.
Demonstrate strong attention to detail in minimizing fraudulent activities, identifying risk exposure, and determining regulatory or compliance violations. Look for opportunities to improve the way we currently work to support efficiencies and process improvements. At Wave, you’re treated like the incredible human being you are.
About Wave
Wave empowers small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without.