Operations Analyst I

Role Overview:

• This position provides operational and systems support for DaVita Clinical Research by executing day-to-day Clinical Trial Management System (CTMS) workflows.
• You will support clinical research teams, investigators, and site personnel to ensure smooth trial operations across multiple studies.

Key Responsibilities:

• Manage the setup, configuration, and maintenance of CTMS study builds while translating protocols into actionable system configurations.
• Execute month-end clinical trial activities, including subject visit approvals and stipend card operations.
• Provide frontline end-user support, conduct data audits, and escalate complex technical issues to senior team members.

Qualification Highlights:

• BS/BA in science, statistics, or a related field is required.
• Experience with Tableau, research databases (e.g., RAVE, Medidata), or CTMS is strongly preferred.
• Intermediate to advanced proficiency in Microsoft Excel and Office 365 Suite is required.

What DaVita Provides:

• Comprehensive benefits including medical, dental, vision, and 401(k) match.
• Paid time off, PTO cash out, and family support resources such as backup child/elder care.
• Professional development programs and on-demand virtual leadership courses through DaVita's StarLearning platform.