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Position Summary:
- This role blends client success leadership, program management, and operational leadership into a single executive function.
- The Executive Lead is the primary owner of the Company's implementation outcomes and operational rhythm.
Key Responsibilities:
- Own the end-to-end client journey from onboarding through ongoing adoption and expansion.
- Build and scale client success and implementation teams, establishing scalable processes and protocols.
- Act as executive sponsor for strategic accounts, ensuring alignment between client goals and company outcomes.
Qualifications:
- 10+ years in client success, program management, or operations leadership within enterprise SaaS or financial services.
- Deep industry knowledge of financial services and lending operations.
- Advanced proficiency in financial management and budgeting.
AIO Logic
AIO Logic provides enterprise SaaS solutions for financial institutions, focusing on operational execution and industry transformation. The company is scaling rapidly and is committed to building an inclusive workplace.