Patient Access Representative

Responsibilities:

• Greet patients, family members and other customers in a courteous and welcoming manner.
• Provide information to promote patient understanding of procedures and expectations.
• Exchange information in a friendly, kind manner.

Requirements:

• Possess exceptional people skills.
• Exercise a high degree of control over confidential medical information.
• Keep offices and work area orderly and properly stocked.

Communication:

• Access department communications daily utilizing telephone voice mail and/ or e-mail.
• Make immediate requested changes to current information collection procedures.
• Act as a preceptor for new hires to provide education.