Job Description
The Customer Success Engineer (CSE) acts as a trusted advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion. They become the trusted Cribl expert as customers build out observability pipelines to transform data in their organization. They establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers. Communicating effectively to tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics is also a key responsibility. This role Continually inspires, mentors, and coaches team members as an integral piece of the Customer Experience organization.
About Cribl
Cribl is a remote-first company that believes in empowering employees to do their best work, and many of the biggest names in the most demanding industries trust Cribl.