Senior Solution Architect - GTM

Shape the future of our GTM ecosystem as a Senior Solution Architect, blending strategic leadership and technical expertise to design and drive the architecture for our next-generation GTM solutions. Drive architecture for complex initiatives across the Marketing, Sales, and Partner domains, especially in the lead-to-cash area. Own and drive the architecture strategy, guiding L1–L3 solution design to ensure alignment with the product roadmap and business processes. Collaborate with product managers, business stakeholders, enterprise architects, and engineering teams to translate business needs into scalable and compliant technology solutions. Partner with cross-functional teams to ensure solutions align with industry best practices, compliance requirements, and ServiceNow’s platform strategy. Define and enforce architectural standards and ensure solution integrity across programs. Continuously assess emerging technologies and architecture trends to inform future-state architecture. Lead architectural reviews, governance processes, and knowledge-sharing sessions across product and engineering teams.