Job Description
The Solution Consultant, as a developing professional, will be responsible for understanding Kinaxis customers’ most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The incumbent will work with new and existing customers and will provide expert guidance in integrating our product offerings so that our customers can start to experience the immediate value of Kinaxis solutions.
Configure Kinaxis Maestro software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with timelines. Support senior consultants in reviewing and researching possible solutions to meet customer requirements. Collaborate with senior consultants on assignments and assist with research for configurations for customer requirements for complex deployments. Update documentation for solution implementation. Perform the validation and testing of the solution and capture user feedback. Support data management and data integration-related activities, under the direction of senior consultants and support deployment workshops by preparing documentation with the help of the Solution Architect and taking notes during the sessions. Perform training of customer end users on the configured solution. Deepen knowledge of supply chain best practices and the Maestro solution. See to any other reasonable project-related task assigned.
About Kinaxis
Kinaxis is a global leader in end-to-end supply chain management that enables supply chain excellence for all industries and supports 40,000+ users in over 100 countries.