Content Operations Coordinator

Core Responsibilities:

• Download high-resolution episodic video assets and upload them to the CMS, populating metadata including titles, episode numbers, and descriptions.
• Generate, review, and sync .srt subtitle files using third-party transcription software to ensure accurate timing and style guide adherence.
• Dedicate daily time to auditing Google Drive workspaces, flagging missing collateral and asset discrepancies to production leads.

Quality Assurance and Cross-Functional Support:

• Test and document emerging CMS features, drafting clear Standard Operating Procedures for the team and submitting detailed bug reports.
• Assist with administrative tasks across marketing, social, and product operations, including staging push notifications and attending team syncs.
• Act as a core operational bridge, coordinating with creators and internal teams to eliminate bottlenecks before content goes live.

Qualifications and Key Qualities:

• Must have CMS and digital asset management experience, subtitle creation skills, and extreme attention to detail for metadata and data precision.
• Nice-to-have includes prior experience in digital entertainment or high-volume short-form video production, and familiarity with bug-reporting workflows.
• High initiative and agency, meticulous eye for detail, technological adaptability, and operational discipline are essential for success.