Oracle Help Desk Analyst

Key Responsibilities:

• Diagnose, troubleshoot, and resolve issues related to supported Oracle software solutions and related third-party software.
• Provide expert support, analysis, and research into exceptionally complex problems and processes.
• Communicate findings to customer and client through ticketing system, email, and phone.

Qualifications:

• 5+ years’ experience in Federal accounting, Oracle EBS, or related areas.
• Knowledge of Oracle R12 General Ledger, Federal Administrator, and Federal Reporting.
• Strong problem-solving and critical-thinking skills.

Benefits:

• Comprehensive health coverage including medical, dental, and vision plans.
• Financial benefits such as 401(k) with matching contributions and Flexible Spending Accounts.
• Additional perks including wellness program, professional development reimbursement, and paid time off.