Client Success Manager
Remote regions
USBenefits
4w PTO
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What You'll Do:
- Build Client Relationships
- Help clients feel confident using Spiral.
- Join and lead client calls.
Support Client Performance:
- Help track and share client performance.
- Assist in preparing reports and insights for client meetings.
- Learn how to identify opportunities to improve client results.
Manage Requests & Support:
- Respond to client questions and requests in a timely, thoughtful way.
- Work with internal teams to resolve issues.
- Keep track of open items and follow through to completion.
Spiral
Spiral is an award-winning fintech platform that enables banks and credit unions to grow deposits and retention through banking experiences people love. Spiral is led by a serial fintech entrepreneur and a seasoned leadership team and has raised $44 million in total funding to date.