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What You’ll Do:
- Own the Client Relationship: Manage accounts from post-sale through ongoing engagement.
- Ensure Successful Implementation & Adoption: Partner with Implementation to drive smooth onboarding.
- Drive Performance & Outcomes: Monitor usage and performance metrics.
What You’ll Need:
- 5 to 7 years of experience in client success, account management, or customer-facing roles.
- Experience managing complex accounts with multiple stakeholders.
- Strong stakeholder management and communication skills, including executive engagement.
Benefits & Perks:
- Cutting-edge technology: Work directly with the latest advancements in AI and automation.
- Ownership & growth: Shape our products, technical direction, and culture.
- Collaborative team: Join a talented, passionate, and supportive team.
Ascertain
Ascertain is building AI agents to automate the administrative work that burdens care teams and is saving hundreds of staff hours every week. They are backed by Northwell Health and Deerfield Management and are on a mission to restore time, trust, and focus to the people who keep healthcare running.