Conversational Designer, APAC
Remote regions
APACBenefits
4w PTO
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About the Role:
- As the Founding Conversational Designer for APAC, you will shape how Cresta delivers AI conversation models across the region.
- You will manage complex AI delivery engagements from discovery through optimization.
- You'll collaborate with cross-functional teams and serve as a trusted advisor to customers.
Responsibilities:
- Own end-to-end AI delivery projects across APAC, including discovery, solution design, build, and QA.
- Partner cross-functionally to define scope, track milestones, and ensure successful execution.
- Lead model maintenance and performance tuning for ongoing quality and measurable impact.
Qualifications:
- 2+ years experience in conversational design, conversational AI, or bot development.
- Proven ability to manage multiple workstreams in a fast-paced environment.
- Experience presenting complex solutions to enterprise customer stakeholders.
Cresta
Cresta unlocks the true potential of customer experience using a unified AI platform with conversational agents and real-time augmentation. Backed by $270M from investors including a16z and Sequoia, the company is led by former Google AI leaders and powers top brands like United Airlines and Marriott.