Principal Product Designer, SalesCRM

ServiceNow

Remote regions

North America

Salary range

$221,200–$387,100/yr

Benefits

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Team & Role:

  • Part of Product Design team focused on empathizing and applying user needs
  • Collaborates closely with engineering and product management
  • Designers come from varied backgrounds including design systems, visual, interaction

Key Responsibilities:

  • Shape design strategy for SalesCRM alongside product and engineering leadership
  • Own end-to-end design for complex product areas including CPQ
  • Design with and for AI: conversational interfaces, agentic experiences

Qualifications:

  • Typically 12+ years of experience with deep enterprise product design
  • Hands-on experience designing AI-native or conversational interfaces
  • Fluency in CPQ, CRM, or sales workflows and strong Figma craft

ServiceNow

ServiceNow is an AI platform that automates workflows and helps businesses work smarter and faster. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable.

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